Terms & Conditions

These Terms & Conditions govern your use of the Casa Diaz website, casadiaz.store, and any purchase you make through the website. By accessing the website or placing an order, you agree to be bound by these terms. If you do not agree, please do not use the website or place an order.

1. General Terms

Casa Diaz reserves the right to update, change, or replace these Terms & Conditions at any time. The current version will be posted on this page. Your continued use of the website after changes are posted means that you accept the revised terms.

2. Products and Availability

We make reasonable efforts to display product descriptions, images, colors, and availability accurately. However, colors may appear differently depending on your device, and product availability may change without notice. We reserve the right to limit quantities, discontinue products, or correct errors in product information at any time.

3. Pricing and Payment

All prices are displayed in U.S. dollars unless otherwise stated. Prices, promotions, and availability may change without notice. Applicable taxes, shipping charges, and other fees will be shown at checkout when applicable. By submitting an order, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method.

4. Orders and Acceptance

Submitting an order is an offer to purchase. We reserve the right to accept, refuse, or cancel an order for reasons including product availability, pricing or description errors, suspected fraud, or other legitimate business reasons. If we cancel or modify an order after payment has been received, we will provide a refund for the affected amount.

5. Shipping and Delivery

Orders are shipped to the address provided at checkout. Delivery estimates are provided for guidance only and may be affected by carrier delays, weather, customs, incorrect addresses, or circumstances outside our control. You are responsible for reviewing your shipping information before completing an order.

6. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled according to our posted return or refund policy. Please review that policy before making a purchase. Items may need to meet specific condition, timing, and proof-of-purchase requirements. Any approved refund will be issued to the original payment method unless otherwise permitted by law.

7. Intellectual Property

All website content, including text, product images, graphics, logos, designs, and other materials, is owned by or licensed to Casa Diaz and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or use this content without prior written permission.

8. Prohibited Uses

You may not use the website for unlawful purposes, to violate the rights of others, to transmit harmful code, to collect information without permission, to interfere with website security, or to submit false or misleading information. We may suspend or restrict access when we reasonably believe these terms have been violated.

9. Third-Party Services and Links

The website may contain features, services, or links provided by third parties. We are not responsible for the content, availability, or practices of third-party services. Your use of those services may be subject to their own terms and policies.

10. Disclaimer

The website and its content are provided on an “as available” basis, except where otherwise required by law. We do not guarantee that the website will always be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Casa Diaz will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products purchased through it. Nothing in these terms limits liability that cannot legally be limited.

12. Indemnification

You agree to indemnify and hold Casa Diaz harmless from claims, losses, liabilities, and expenses arising from your violation of these terms, misuse of the website, or violation of another party’s rights.

13. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

14. Governing Law

These Terms & Conditions are governed by applicable laws, without regard to conflict-of-law principles. Any disputes will be handled by the courts or dispute-resolution processes required or permitted by applicable law.

15. Contact

If you have questions about these Terms & Conditions, please contact Casa Diaz using the contact information provided on our website.

Alternatively, you may also reach us through our authorized representative:

Company Name:
Hong Kong Rocket Media Technology Co., Limited
Company address: RM 18 2/F TUSPARK 118 WAI YIP ST KWUN TONG HONG KONG

Note: This address is not a return address and no returns will be accepted. If the return to this address is invalid, no refund will be issued. Thank you for your cooperation!